A prominent personal injury law firm seeks a prelitigation supervisor paralegal to fill shoes of the incumbent paralegal of 20 years, who leaves in September.

This is an in-office position with the core hours of 8:30 a.m. – 5:00 p.m. It’s a salaried position with a range of $75,000 - $85,000.

Responsibilities

• Supervise a team of prelitigation paralegals and a front office receptionist
• Oversee and manage weekly demand goals, review team dashboards, evaluate data, and take appropriate action
• Oversee the settlement process to ensure all SOP is followed
• Provide timely constructive feedback, coaching, recognition, and training
• Monitor performance and promptly addresses issues
• Monitor time and attendance and process time approval transactions for hours worked and PTO requests
• Provide guidance and leadership
• Participation in supervisor and team meetings to review events, standard operating procedures, conduct supplemental training, and address team questions.
• Ensure ongoing communication between attorneys and case management staff.
• Assist in the planning and implementation of programs and procedures to meet business objectives of timeliness, quality, customer service, and legal compliance

Qualifications

• Experience as a personal injury paralegal, preferably plaintiff side
• Experience supervising paralegals
• College degree and/or equivalent supervisory experience in an insurance or legal environment
• Professional written & verbal communication skills
• Effective leadership, mentoring, and coaching skills
• Ability to deal with conflict in a professional, objective, and respectful manner
• Ability to analyze facts/data, form fair conclusions, make sound recommendations, and exercise good judgment
• Organized and able to effectively manage multiple priorities
• Detail oriented while seeing the “big picture”
• Automation experience: Microsoft Word, Excel, PowerPoint, Outlook, PDF, and legal software case management systems