Hybrid Role: Pensacola, FL or Vienna, VA

Business Systems Analyst - Real Estate Lending

Our client is seeking an experienced Business Systems Analyst to compile, research, analyze, and document data, requirements, workflow/processes, and functionality within Real Estate Lending. The ideal candidate will work collaboratively with Real Estate Lending teams to understand business needs related to IT systems. You will leverage expert knowledge of technology infrastructure and applications to assist the business in implementing strategic vision through technology solutions. As a key contributor on complex systems projects and project teams, you will exercise expert technical knowledge across all phases of applications systems analysis.

Responsibilities

• Evaluate operational efficiency and effectiveness
• Analyze information, requirements, data, work quality, work methods, processes, service-specific practices, standards, and metrics/statistics
• Use elicitation techniques to gather information at the right level of detail and scope to represent all stakeholders' needs
• Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems environment, interfaces with other systems, internal and external controls, and outputs
• Identify business requirements (e.g., needs, objectives, functions, features, inputs, and outputs)
• Develop, recommend, and document adjustments to workflow to streamline processes
• Develop and maintain an understanding of relevant industry standards, best practices, business processes, and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes, and standards
• Participate in cross-organizational task groups concerning new automated systems, products, and/or services
• Interact with other IT staff and business units (end users) in problem resolution efforts
• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; present conclusions and recommendations to management
• Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
• Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems
• Interpret results of analysis; present recommendations, alternatives, and implications
• Serve as a resource for the resolution of complex and/or unique problems
• Lead, guide, and mentor less experienced staff
• Write requirements and define editorial workflow for business owner projects
• Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure
• Ensure preventative, detective, and corrective controls are properly identified and documented
• Apply and communicate changes and new trends in systems/technology
• Represent the business unit in identifying, analyzing, and communicating system solutions
• Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
• Research emerging technologies and recommend solutions that align with business goals
• Collaborate with key partners in development and delivery of solutions
• Perform other duties as assigned

Qualifications

• Extensive experience in problem resolution including determining root cause, scope, and scale of issues
• Extensive experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, and related analytical tools
• Extensive experience in leading collaborative work teams
• Significant experience leading large projects/initiatives with business risk and impact
• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Expert knowledge of data querying, reporting, forecasting, analysis, and operations research, including statistical methods and modeling
• Experience in leading, guiding, and coaching professional staff
• Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
• Extensive experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
• Expert research, analytical, and problem-solving skills
• Expert organizational, planning, and time management skills
• Expert skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations
• Expert skill interpreting and synthesizing large amounts of information
• Expert verbal and written communication skills
• Expert word processing and spreadsheet software skills
• Expert database and presentation software skills
• Expert skill identifying and analyzing business requirements and recommending solutions
• Master's Degree in a related field, or the equivalent combination of training, education, and experience

CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.

CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process.