Medical A/R Collector - Drive Financial Success Through Expert Collections

Join our team as a Medical A/R Collector where you'll play a pivotal role in resolving complex billing challenges and enhancing our collections process efficiency. This hybrid position offers the perfect balance of in-office collaboration and remote flexibility to support your work-life balance.

Responsibilities

• Strategically resolve a range of outstanding claims and billing discrepancies, directly impacting our organization's financial health
• Analyze reports and identify trends to proactively address recurring issues before they affect our bottom line
• Work independently on assigned worklists, showcasing your expertise and attention to detail
• Build relationships with insurance companies and patients through effective communication to resolve accounts
• Serve as a key point of contact for external vendors, representing our organization professionally
• Mentor new team members, sharing your knowledge and helping others develop their skills
• Craft compelling appeal letters and documentation for denied claims to maximize recovery
• Verify patient insurance coverage and eligibility to ensure proper billing processes
• Escalate unresolved billing issues to appropriate supervisors with clear documentation
• Maintain detailed records of all actions and communications related to account follow-up

Qualifications

• High School Diploma required
• Minimum 2 years of experience in A/R collections, with healthcare experience preferred
• Proficiency in billing systems and Microsoft Office tools
• Strong analytical and problem-solving skills that help you navigate complex billing scenarios
• Excellent communication skills with the confidence to make calls and negotiate resolutions
• Detail-oriented approach with the ability to manage multiple priorities effectively

Physical Requirements

• Prolonged sitting at a computer workstation
• Frequent use of telephone, requiring multitasking and focus
• Must be able to lift light objects and read small font documents
• Ability to adjust routine to meet departmental goals

Work Arrangement

This role is designated as a hybrid position, offering flexibility while maintaining team connectivity. The organization, at its discretion and based on operational needs, reserves the right to revise the work arrangement.

Compensation

Pay range: $26.00 per hr - $32.00 per hr (Depending on Experience)

Disclaimer: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. This document does not constitute a contract of employment, and employment remains at-will unless otherwise specified. Employees with questions regarding their responsibilities are encouraged to consult their supervisor or Human Resources.