Become the heartbeat of our healthcare practice as a Medical Office Specialist! As the welcoming face and voice of our organization, you'll create exceptional first impressions while orchestrating the seamless daily operations that keep our medical practice thriving. This role perfectly blends your passion for patient care with your talent for administrative excellence.

Position Overview

As our Medical Office Specialist, you'll be the essential bridge between patients and providers. From coordinating appointments to facilitating smooth check-in and check-out experiences, you'll ensure every patient interaction reflects our commitment to compassionate, efficient care.

Schedule

Enjoy work-life harmony with our family-friendly schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. No evenings or weekends means you can plan your personal life with confidence while building a rewarding healthcare career.

Essential Duties and Responsibilities

• Cultivate positive relationships with patients and providers through clear, compassionate communication that puts people at ease
• Masterfully manage our appointment system by scheduling, canceling, and rescheduling patient visits with efficiency and attention to detail
• Enhance patient preparedness through proactive appointment reminders and thoughtful pre-visit planning
• Handle telephone communications with professionalism and empathy, ensuring calls are routed appropriately with timely follow-up
• Create a welcoming check-in experience by verifying and updating patient information in our Patient Management system with accuracy and care
• Perform thorough insurance verification and connect eligible patients with our financial counselor for Sliding Fee Discount programs, helping ensure healthcare accessibility
• Orchestrate seamless check-out experiences and coordinate follow-up appointments to support continuous patient care
• Efficiently manage document needs through professional copying and faxing services
• Process payments with precision, including collecting co-pays and handling credit card authorizations

Qualifications

High School diploma or GED required
Bilingual proficiency in English and Spanish required

Location

This position is based at our Magnolia, Texas facility (77354) and is an on-site role where you'll be an integral part of our collaborative healthcare team.

Join our diverse and dedicated team to make a meaningful difference in patients' healthcare experiences every day! Your warm personality and organizational talents will help create a welcoming medical environment where patients feel valued and supported throughout their care journey.