CAREERS

The Billing Specialist will directly interact with our Sales and Operations teams on order execution, invoicing, and inventory-related transactions. Due to its core functions, this role requires a consistent, in-office presence.

 Responsibilities

• Create and generate accurate invoices and credit memos based on products sold, or contractual agreements through the ERP system
• Review and revise sales orders to ensure they match price sheets and specifications
• Coordinate with internal departments such as operations to ensure smooth sales processes
• Assists with the accounts receivable process through correspondence with customers and service 
• Support the sales team with general tasks such as including inputting orders into CRM, quote revision, and customer follow-up
• Develop and maintain strong relationships with all departments, providing exceptional internal and external customer service as needed

 Qualifications

• 2 years of previous billing experience preferred
• Proficient in Microsoft Office business applications, as well as advanced computer skills
• Ability to effectively manage multiple projects and tasks simultaneously
• Excellent organizational skills and attention to detail
• Strong communication skills, both written and verbal
• Ability to solve problems using sound, inclusive reasoning, and judgment
• Ability to work collaboratively in a fast-paced environment
• Ability to work flexible hours that include evenings and weekends
• Experience with NetSuite ERP a plus

 Physical Demands and Work Environment

Physical Demands: This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 25 pounds.  Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.  Employees are also required to talk and listen. 

 Work Environment: This job operates in a professional office/field/shop environment.  The noise level is moderate and in a well-lit area.  This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.

 Schedule

• Monday -Friday: 8 am – 5 pm  
•   On-call every 3^rd week
  • Monday - Friday" 5 pm - 9 pm
  • Saturday - Sunday: 8 am - 9 pm