Training Coordinator

Clinton, NY

Our client, ACCESS Federal Credit Union, is excited to present an excellent opportunity for a passionate and engaging Training Coordinator! In this role, you’ll design, develop, and deliver impactful training programs and materials to enhance employee knowledge, skills, and overall performance. You’ll take the lead in assessing training needs, creating effective learning experiences, and evaluating program outcomes to drive organizational success and ensure compliance. This position plays a key role in aligning ongoing training initiatives with the strategic priorities of the credit union. If you’re energized by empowering others and fostering professional growth, this could be the perfect fit for you!

Key Responsibilities for the Training Coordinator:

• Assess Training Needs: Collaborate with supervisors to identify skill gaps and determine organizational training requirements through interviews, consultations, and performance data analysis.
• Design and Develop Programs: Create comprehensive training programs and materials, including manuals, presentations, and interactive learning content tailored to various audiences.
• Deliver Training: Facilitate engaging workshops, seminars, and one-on-one sessions to enhance employee knowledge, skills, and overall performance.
• Evaluate Effectiveness: Measure and analyze training outcomes through assessments and feedback, implementing improvements to ensure lasting learning impact.
• Coordinate Logistics: Develop and maintain training schedules, managing all necessary resources and logistics to support seamless program delivery.
• Monitor Performance: Track and communicate employee performance and progress post-training to ensure effective learning transfer and skill application.
• Maintain Procedural Knowledge: Provide ongoing training and updates to staff on changes to internal procedures and operational practices.
• Manage Regulatory Training: Lead annual required regulatory training, research and interpret regulatory updates, revise procedures as needed, and communicate changes to staff.
• Pursue Professional Development: Participate in internal and external training opportunities, workshops, and seminars to continually enhance instructional capabilities.
• Ensure Compliance: Maintain current knowledge of applicable federal and state laws, regulations, and credit union bylaws and policies to ensure all training programs support compliance standards.

Reporting: This position reports directly to the VP of HR.

Salary range: $55,000-$65,000

Qualifications:

• High school diploma required; minimum of 2–3 years of experience in a training, instructional design, or related role.
• Exceptional public speaking, verbal, and written communication abilities, with a friendly and professional demeanor.
• Strong computer skills, including familiarity with common office and learning management software.
• Demonstrated ability to lead sessions effectively, manage multiple priorities, and meet deadlines with strong problem-solving and time management skills.
• Personable, approachable, and capable of building rapport across all levels of the organization.
• Proven ability to handle sensitive information and maintain a high level of confidentiality at all times.

M3 Placement and Partnership is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law.