IT Helpdesk Support Specialist
- Job Title
- IT Helpdesk Support Specialist
- Job ID
- 27658646
- Location
- Cary, NC 27511
- Other Location
- Description
-
Apogee Consulting Group is seeking an IT Helpdesk Support Specialist whose role is to support our design and project management professionals with their network and system needs. The successful candidate will have 2 or more years of IT systems experience; a service-oriented mindset; excellent analytical and communication skills, and the ability to work well in a team environment. This position will support our offices that span four times zones. Hours will either be 7:00am-4:00pm or 11:00am-8:00pm depending on location.
The Helpdesk Support Specialist is expected to have extensive knowledge of Office 365, Windows 10, SharePoint and experience building and maintaining relationships with vendors and employees.
Education Requirement: Associate degree or equivalent from a two-year college or technical school.
Occasional weekend and travel required.
Apogee Consulting Group offers a competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k), and professional development/advancement opportunities.
Apogee does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factors.
As a leading SDVOSB serving the Veterans Administration, we are proud of the work we do to support veterans and their families. Apogee Consulting Group, founded in 1999, is an SDVOSB (Service-Disabled Veteran-Owned Small Business) Engineering and Architecture Design Firm headquartered in Cary, NC with 10 offices located across the U.S. We are dedicated to serving our clients in delivering innovative solutions within budget, scope, and on schedule. We have grown from a single discipline electrical engineering firm to a multi-discipline firm offering mechanical, electrical, and plumbing (MEP) design, architecture, interior design, healthcare planning, fire protection, commissioning, RCDD, and project management services.
As Federal contractors, U.S. citizenship is required, and background checks will be performed.
This position works in an open office work environment and regular in-person attendance is required.
To apply visit: www.acg-pa.com/careers/
