Job Training, Employment Skills, and Digital Literacy Education - Rappahannock Goodwill

RGI WIOA Youth Case Manager - Stafford, King George, Caroline, Spotsylvania and Fredericksburg City,

Job Title
RGI WIOA Youth Case Manager - Stafford, King George, Caroline, Spotsylvania and Fredericksburg City,
Job ID
Fredericksburg,  VA 22408
Other Location


Responsible for coordinating services with an array of agencies, training providers, One-Stop Center staff, and employers.  Provide on-going support and career counseling throughout the participant’s enrollment in the program and document all contact in case notes as well as all progress in the Individual Service Strategy (ISS). In addition, Case Managers will assist the participants in overcoming barriers and achieving goals. Properly process paperwork, invoices, and documentation for job training and workforce development program activities. This position will be located at 10304 Spotsylvania Ave, Ste, 100, Fredericksburg, VA 22408. 


  • Maintain client files.
  • Determine eligibility for all interested adults, dislocated workers and/or youth.
  • Provide all clients job search assistance and plan for transition to unsubsidized employment. Provide individualized case management, standardized assessment as well as guidance and counseling for clients.
  • Complete follow-up reports.
  • Develop with the client a service strategy which includes goals of the client.
  • Ensure that each client obtains the training and education appropriate for success.
  • Develop strong business contacts within communities served.
  • Contact employers and develop plans to employ and train clients.
  • Accurately determine cost for training, work experience, and/or supportive services.
  • Submit all necessary forms, bills, invoices, and other paperwork.
  • Perform other duties as assigned.


  • Bachelors degree + one years experience in Social Work/Rehabilitation, working with individuals with barriers to employment preferred but a combination of work experience and education may be considered a substitute for educational preference.
  • Good written and verbal communication skills.
  • Strong organizational and time management skills.
  • Strong Microsoft Office Suite, Cloud based computing and online data-tracking systems.
  • Valid Virginia Driver’s License (driving record must be acceptable to RGI’s insurance carrier)
  • Ability to occasionally lift and/or move up to 25 pounds
  • Ability to successfully complete a Virginia State Police Background Check as well as the DSS Child Abuse/Neglect background check
  • Office environment with occasional travel (including use of personal car) and variable work schedule.


When you come to work, you’ll know that your efforts make a meaningful difference in countless lives and communities. Join the Goodwill team and you will find more than a job…You will find a career with a cause!

To learn more about our company and team, please visit our website:

At Rappahannock Goodwill Industries, we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our team and the communities we serve. RGI is an equal opportunity employer and as such, we do not discriminate against any team member or candidate because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.

Pay Range
$20.19   Hourly to $20.19   Hourly

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