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General Manager- River Sands RV Resort
- Job Title
- General Manager- River Sands RV Resort
- Job ID
- Ehrenberg, AZ
- Other Location
If you love the outdoor hospitality world, come mix work and play! The perfect candidate for this position is an experienced select service/focused service hotel GM.
We value our associates’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including:
7 Paid holidays
2 weeks annual PTO
Full 401K match up to 6%
Company paid benefits including Health, Vision, Dental
Company paid STD and LTD.
Position Summary: The Resort General Manager is responsible for the operations and continued profitability of River Sands RV Resort and serve as the day-to-day point of contact for guests and residents.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responds to guest inquiries as well as handle any complaints, inquiries and issues and ensures guests and residents receive the highest levels of customer service consistent with CRR's Values.
Recommends and implements marketing initiatives to increase reservations and occupancy and promotes the Contemporary RV Resorts brand.
Oversees team member selection, training, scheduling and development and ensures all team members comply with company policies and procedures.
Conducts team member performance reviews and recommends compensation adjustments.
Coordinates with the Activities department for planning and execution of activities and events for our guests.
Prepares annual operating budget and manages based on the established property budget.
Monitor monthly operating budgets and prepare monthly explanation of P&L variances.
Analyze transient, monthly, and seasonal revenue and conduct comparisons at various intervals to identify market trends for the owner.
Oversee capital expenditure improvements.
Ensures compliance with federal state & local agencies that regulate fair housing laws & resort operations
Establish and enforce resort rules and standards.
Flexibility to respond to resort needs during non-business hours.
General knowledge of property maintenance.
Performs other related duties as assigned.
Competencies: To perform the job successfully, an individual should demonstrate the following.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
Visionary Leadership - Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates.
Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree (B.A.) from four-year college or university
Five (5) years’ experience in the hospitality management industry, preferably in RV/mobile home property management
Three (3) years’ previous supervisory experience
Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.
Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Define problems, collect data, establish facts and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Basic knowledge of Microsoft Office suite
Certificates and Licenses:
Manages subordinate supervisors who supervise other employees and subordinate employees in various departments. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 25 pounds.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
- Pay Range
- $50,000.00 Annually to $70,000.00 Annually
Option 1: Create a New Profile
Please reach out to HR@crrmgmt.com for assistance