Position Summary:  The Car Wash Attendant maintains a safe and positive work environment, while providing outstanding service to our customers, to exceed their expectations in their Peoria Grand Wash experience. 

We value our associates’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including:

7 Paid holidays
2 weeks annual PTO
Full 401K match up to 6%
Tuition Reimbursement
Benefit options including Health, Vision, and Dental 
Company paid STD and LTD.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Provides a safe and clean environment, while providing high end customer service. 

• Contributes to opening and closing procedures for the wash, such as; Opening/closing of bay doors at start and close of business, set up and take down of vacuum and air hoses, turning on and off equipment and maintaining site cleanliness. 

• Provides information to customers regarding our wash experience. 

• Assists customers with pay station functions, purchases and information. 

• Sells of memberships and ability to provides prices and details for each level. 

• Assists in directionally guiding customers onto belt loading system for the wash. 

• Maintains and following of company policies and procedures. 

• Supports and reports to Car Wash Supervisors. 

• Performs other duties as assigned. 

Competencies: To perform the job successfully, an individual should demonstrate the following. 

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. 

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. 

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. 

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. 

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. 

Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. 

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. 

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience: 

​​No prior experience or training.​ 

Language Ability: 

​​Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.​ 

Mathematical Ability: 

​​Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.​ 

Reasoning Ability: 

​​Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.​ 

Computer Skills: 

Microsoft Office (Word, Excel, PowerPoint, Access, Publisher, Outlook, Internet Explorer) 

Certificates and Licenses: 

N/A 

Supervisory Responsibilities:  This job has no supervisory responsibilities.  

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Noise level within the work environment is typically loud and a majority of work duties are performed outside. 

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee may periodically be required to lift and/or move up to 25 pounds.    

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.