Careers and Life at MCP - Mission Critical Partners
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Client Services Director - Justice Market

Job Title
Client Services Director - Justice Market
Job ID
Western United States, 
Other Location
Mission Critical Partners is a rapidly growing company that provides innovative technology solutions for the justice and court industry. We are seeking a self-motivated Client Services Director (CSD) with business development and sales experience to join our team. The CSD will be responsible for designing and executing strategic sales plans, developing opportunities from existing relationships, and building new client relationships within the US Justice and Courts market. This role requires a growth-oriented professional committed to success by embracing and living our core values of Persistence, Integrity, Trust, Accountability, and Prudence.

Remote, ​​​​​​Western United States

  • Identify new business opportunities within the US Justice and Courts sector
  • Develop and execute sales strategies to achieve sales targets and bookings goals
  • Build and maintain strong relationships with potential and existing clients
  • Collaborate with cross-functional teams to develop and deliver client-focused solutions
  • Manage the entire sales cycle from prospecting to closing deals and account management
  • Attend industry conferences and events to network and increase brand awareness
  • Stay up to date with industry trends, competitive landscape, and client needs
  • Provide regular reports on sales activities, pipeline, and performance metrics

  • Bachelor's degree in Business, Marketing, or a related government/justice field
  • 5+ years of experience in business development, sales, or account management within the US Justice and Courts sector
  • Excellent communication, negotiation, and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and in a team environment
  • Established relationships within commercial and government environments serving the justice community
  • Valid driver's license with the ability to drive to our client locations and MCP regional offices
  • Proficient in Microsoft Office Suite and CRM software
  • Willingness to travel as needed, 60%+

  • Membership and participation in affiliations, boards, or committees and organizations pertaining to the justice community
  • Background working with justice operations, legal systems, and/or court management technology
  • Knowledge of sales management tools is preferred
  • Knowledge of state and local agency policies and regulatory activities related to justice

Mission Critical Partners, LLC

Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at

As an Affirmative Action and Equal Opportunity Employer, Mission Critical Partners shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, age, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or veteran status.

US Citizens, Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.     

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