Job Title: Operations Administrator Operating Unit: HHS Construction, LLC., a Congruex Company Department: Construction Reports To: Project Manager Employment Status:Full-time, hourly Primary Location: El Cajon, CA Compensation: $20 - $25 We will determine salary based on skills and experience in relation to the function of the role, as well as equity to any other employees in the same or similar role.
Congruex was formed in 2017 to take advantage of historic demand for digital connectivity. The digital networks we design and build for our clients enable everything in the modern world to operate, from healthcare and energy to transportation and social interactions.
Few companies in our industry can operate at scale and self-perform services like our multinational team. Our clients choose Congruex to deliver turn-key digital networks under a single platform. Our unified vision is to become the best end-to-end provider of network design and build services in the U.S.
We are the One Congruex Family. We are building tomorrow, together.
Why Work At Congruex
Opportunities We offer opportunities at all levels across the nation – from students to industry veterans – in areas of engineering, construction, and professional services. Wellbeing We value the wellbeing of our people and offer competitive compensation, health benefits, wellness resources, 401(k) retirement planning, and employee recognition and leadership development programs. Options may vary by geographic location.
Culture The pillars of Congruex culture are GRIT, safety, inclusion, and family.
GRIT: Our GRIT values are part of our company DNA and the touchstone for our multinational workforce.
Guts - having the guts to do the right thing
Reliability - being reliable to deliver what we promise
Innovation - innovating every day
Teamwork - embracing teamwork together as One Congruex
Safety: We are committed to 24/7 safety practices on our jobsites, within our offices, and all the places our team exists in between.
Inclusion: Congruex embraces our team’s diversity and promotes an inclusive workplace for all.
Family: We are a family-oriented company committed to the long-term health and development of our people.
HHS Construction, LLC, a Congruex Company Founded in 2003, HHS Construction is a leading provider of infrastructure services to major telecommunications and cable providers, primarily in Southern California and adjacent geographies. HHS Construction’s core capabilities include aerial, underground, and substructure self-perform construction; ISP services; wireless services including Small Cell/CRAN installation, utility coordination, turn-key RF testing and maintenance; telecom engineering; placement and splicing of copper, coaxial, and fiber optic cables; and pole maintenance. HHS Construction is headquartered in Ontario, California.
Job Summary: The Operations Administrator is responsible for a variety of activities in the office ranging from invoicing/billing jobs to basic bookkeeping.The Operations Administrator is responsible for monitoring revenue, keeping track of money owed by customers, preparing invoices, and updating records.
Job Responsibilities (Including, but not limited to):
Develop, maintain, and monitor all billing procedures per specific funding source
Collect all information needed to calculate bills receivable (order amounts, discount rates, etc.)
Follow up on all receivable approvals (billing invoice)
Distribution of awarded jobs to managers
Assist in office management, organization procedures, data entry of new jobs, photos, and reports
Monitor job progress and send reminders for payments and contact customers when assigned
Report on activity to upper management
Oversee and streamline billing and collections processes
Undertake basic bookkeeping tasks, issue invoices, statements, etc.
Month-end closing of the billing group information
Special program/billing planning and implementation
Perform problem escalation and customer service
Sort and distribute incoming email and prepare outgoing emails
Type, format, or edit routine memos or other reports
Copy, file and update paper and electronic documents
Collect information and perform data entry
Prepare and process bills and other office documents
Assist with researching and resolving routine administrative and staff functional support as needed
Assist with reception area and phones while performing other job duties simultaneously
Assist project managers with project setups, project startup activities, preparation of subcontracts and project closeout packages
Communicate with clients and employees; respond to any queries or complaints
High school diploma or equivalent; college degree preferred
Experience with 3GIS, as-builts and billing for Verizon projects
Familiarity with office procedures and basic accounting principles
Intermediate to advance knowledge of MS office suite.
Proven experience as a general office clerk or other clerical position
Working knowledge of office devices, such as photocopier, printers, etc.
Deadline driven, self-motivated and technically savvy
Ability to work independently on multiple projects with minimal direction
Ability to be resourceful and proactive when issues arise
Excellent verbal and written communication skills
Superior time management
Strong attention to detail and organization skills
Ability to be flexible, take direction with ease, including changes to schedule and workflow priorities
Critical thinking skills: make assessments and provide solutions to problems
Superior customer service skills
Knowledge of ORCA and/or ACAS is plus
The employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
The employee is frequently required to walk.
The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include Close vision and Distance vision.
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.
Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.