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Experience Analyst remote

Job Title
Experience Analyst remote
Job ID
Work From Home
Vienna,  VA 22180
Other Location

Conversational Banking AI Training – Experience Analyst
Location: Remote

Job Description: 

  • Experience building and maintaining NLP models
  • NLP text analytics
  • Ability to look at customer data and being able to take text, clean it up & build on it
  • Experience with: Large language models, NLP/Data science, Machine learning; Azure Bots; AI Chatbot Training
  • Conduct and facilitate User Acceptance Testing by validating the definition of Done
  • Analyzes and synthesizes internal and external insights and marketplace trends; focus on creating value for members
  • Produce data-driven analysis to substantiate hypotheses
  • Familiar with Agile methodologies/principles
  • Advanced analytical and research skills along with experience working with data in a highly analytic environment
  • Working knowledge of analytics, user experience design and business impact
  • Assist management with integrating usability studies, user research, and market analysis to into product requirements
  • Serve as an agent of change, looking for new ways to solve membership problems and collaborate as a team​​​​

Top 3 Skill:

  • AI/NLP Training
  • Data Science & Analysis
  • Agile

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.  EEO IS THE LAW CC Pace invites any applicant and/or employee to review the Company’s written Affirmative Action Plan.  This plan is available for inspection upon request. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

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