Director of Finance & Operations

Job Title
Director of Finance & Operations
Job ID
Work Hybrid
Bronx,  NY
Other Location
Start Date: March 2024
Employment Type: This is a full-time exempt position
Location: Atlanta, GA; Bronx, NY; Los Angeles, CA; Newark, NJ (hybrid)
Reports to:  Chief Operating Officer
General Overview:
The Knowledge House’s mission is to empower and sustain a talent pipeline of technologists, entrepreneurs, and digital leaders, who will lift their communities out of poverty.
The Knowledge House (TKH) approach is to (1) close gaps in the education­-to-­employment pipeline in underserved communities in the Bronx NY, Newark NJ, Atlanta GA, and Los Angeles CA, neighborhoods by teaching youth and young adults the skills needed to launch careers or ventures in technology, and (2) support links between local youth, tech innovation, and business development that bring positive community impact.
Headquartered in the South Bronx, TKH has served more than 2,250 students since 2014. Current core programs include our Innovation Fellowship focused on software engineering, cybersecurity, and digital design for adult job trainees, and our Karim Kharbouch Coding Fellowship for high school students learning computational thinking and web design.

TKH team members value the opportunity to: apply their skills while giving back to low-income youth and other underrepresented communities; lead innovation in the emerging tech movement in the Bronx, Newark, Atlanta, and Los Angeles; and join a scaling nonprofit where every team member is expected to contribute to strategy, create solutions and helps shape improve organizational culture.
Role Overview
The Director of Finance and Operations will oversee all financial, compliance, and facilities operations at The Knowledge House. This position will work closely with the fiscal manager, Operations Manager, and outside operations vendors on a day-to-day basis while also working with the Chief Operating Officer and Board Treasurer on financial reporting, strategic planning, and compliance. They will be primarily responsible for the following activities.
Model Exemplary Execution of Financial Management, Organizational Compliance, & Vendor Management
  • Lead financial reporting, forecasting, and budgeting process to ensure TKH’s sustainability, including all aspects of accounts receivable, accounts payable and purchasing functions
  • Oversee all bill payments, payroll submissions, and adjustments, reconciling discrepancies about payments between outside vendors, staff, and students
  • Establishes and maintains control systems that ensure transactions are properly recorded and accounted for to permit the preparation of reliable financial statements and demonstrate compliance with all insurance policies, employment & tax laws
  • Oversee the submission of grants budgets and spend-down, including appropriate allocation of personnel salaries on grants, and create systems for tracking time and effort for all personnel matched to grants
  • Lead TKH’s annual audit, liaising with the board treasurer and coordinating and completing all regulatory filings, annual reporting, business registrations, and other compliance-related processes
  • Coordinate Risk Assessment and Internal Control activity within the Finance Team and TKH Board
  • Lead TKH in developing a comprehensive vendor management policy while representing TKH to external vendors and operational partners
  • Manage TKH’s contract creation processes for all contractors and vendors  to ensure compliance
  • Provides oversight of TKH facilities, inventory, and asset management
Develop and Supervise a High-performing Team
  • Set a vision for the team and help to recruit, train, and motivate operations staff through effective onboarding, internal learning, and capacity building for the team
  • Provide strategic direction to the operations team towards org-wide and department outcomes and professional development goals
  • Supervise the Fiscal Manager responsible for processing agency purchases, ensuring that all requests and expenditures are reviewed and processed promptly and per applicable rules
  • Supervise the Executive Operations Manager and oversee the execution of daily governance, facilities, and organizational culture initiatives
Lead Strategy Design & Implementation
  • Designs the overall operational strategy in partnership with C-level management and identifies opportunities for improvement periodically
  • Develops and oversees the routine updating of the TKH Financial Management Policies and the TKH Compliance Handbook
  • Prepare reports for TKH leadership on a routine basis including updating KPIs and maintaining the operations team dashboards
  • Creates project plans, sets deadlines, oversees progress towards achievement of milestones, reviews progress of projects, and initiates appropriate actions to achieve targeted objectives
  • Establish performance measures, monitor results, and evaluate the efficacy of the TKH governance, compliance,  and finance strategies
  • Remains up-to-date on changes to policies, both internal and external, that pertain to compliance, budgeting, and other operational matters
  • 8+ years of financial and/or operations management experience with  a nonprofit budget of $7M+
  • 5+ years of experience managing and developing team members
  • 3+ years of experience in managing projects of advanced complexity across multiple teams
  • Ability to operate effectively with a low degree of direct oversight
  • Fluent in Microsoft Excel and QuickBooks
  • Fluent in GAAP
Skills & Approach to Work:
  • Ability to manage multiple projects simultaneously
  • Excellent time management & critical thinking skills
  • Excellent communication skills, written and verbal
  • Organized, analytical, and detail-oriented

  • Full-time $100,000-$130,000-year salary
  • Competitive health, dental, and vision insurance
  • 2% 401k match
  • A monthly tech stipend of $100
  • Unlimited days of paid time off

How to Apply
Click on “apply” to submit your resume and cover letter (required). In your cover letter please include an answer to the following question: 
  1. What is the earliest date you could start in this role?
  2. What are your salary requirements for this role?
  3. How do your skills and qualifications meet the position requirements?
  4. Describe the role that you’ve had that is most similar to the Director of Finance and Operations role. Why was that role similar and what did you accomplish?
It is the policy of The Knowledge House, Inc. to promote and provide equal employment opportunity without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Veteran status, genetic predisposition, or carrier status.

Option 1: Create a New Profile