Careers – Congruex


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Billing Specialist

Job Title
Billing Specialist
Job ID
Jacksonville,  FL 32202
Other Location

Job Profile

Billing Specialist
Jacksonville, FL
Southeast Utilities of GA, a Congruex Company, is looking for a Billing Specialist to join our construction team. Learn more about our operating unit at

Who is Congruex

Congruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the modern world to operate, from healthcare and energy to transportation and social interactions.
We deliver turn-key network solutions under a single platform by aligning our engineering and in-market construction operating units. Our vision is to be the best end-to-end provider of network services in the U.S. and our core values of GRIT connect everything we do.
We are building tomorrow, together. Will you join us?

Your New Job

Job Summary:
Our operating unit provides full-service construction, repair and emergency services related to Cable TV, Telephone, Fiber-Optic communications, and Power construction including underground trenching, plowing, missile and directional boring and aerial construction, and we are looking for a Billing Specialist to join our team.
We are looking for an experienced Billing Specialist to join our team! The Billing Specialist will perform various detailed accounting tasks related to the processing of high-volume accounts receivable and be responsible for the related document maintenance as well as other accounting and clerical tasks. The Billing Specialist must have the ability to work diligently to help maintain smooth operations. The ideal candidate must be reliable and hardworking with great communication skills. 
Job Responsibilities:
  • Prepares and distributes customer invoices based on parameters outlined in the customer agreements, rate cards and /or price books.
  • Processes a high volume of invoices on a weekly, monthly, and quarterly basis.
  • Coordinates and reconciles customer Information systems and SEU internal billing / operations systems.
  • Identifies and implements process improvements enabling automation between SEU and customers, both internal and external
  • Analyzes unbilled receivables weekly, monthly, quarterly to ensure timely customer reconciliation and invoicing.
  • Researches and resolves a variety of internal and external inquiries concerning customer and /or vendor billing status and related issues.
  • Initiates communications with customers to resolve billing discrepancies and issues timely and effectively.
  • Implement process improvements to eliminate recurring billing issues
  • Maintain thorough, concise records of all relevant account activity
  • Perform other duties as assigned
  • AR / Billing - Maintain accounts receivable records to ensure accuracy
  • AR / Billing - Process high volume customer invoices and credits daily
  • AR / Billing - Prepare and process weekly AR reports and invoices  
  • AR / Billing  - Assist Project Leads with inquiries, job reallocating, reconciliation and updating with payment status
  • Payables - Accurately coding/verifying/entering and processing invoices for payment
  • Payables - Respond to vendor inquiries and resolve multiple account discrepancies
  • Payables - Gather and verify invoices for appropriate documentation
  • Payables - Maintain vendor files and archive files as needed
  • Payables - Assist in month-end expense variance research and closing procedures including providing supporting documentation for audits
  • General - Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accounts
  • General - Strengthen and grow relationships with clients by communicating with the customer
  • General - Exercise integrity and confidentiality in financial reporting and comply with Corporate and local operating unit financial & operational requirements
  • General - Perform other related duties and participate in special projects as assigned
  • General - Required to work additional hours and/or weekends, as needed, to meet deadlines and / or customer demands
  • General - Adheres to all company policies, procedures, standards, and safety rules   

Required Skills & Qualifications:
  • Associate degree, High School diploma/GED or equivalent required
  • Understanding of basic principles of accounting and finance
  • Proficient in Microsoft Office Suite products including MS Dynamics 365
  • Must be an advanced Excel user (i.e., Pivot Tables, Vlookups, etc.)
  • Ability to work with all levels of management throughout the company in analyzing financial and /or operational transactions
  • Ability to collaborate with peers, leaders, managers and cross functionally, establishing and maintaining effective working relationships
  • Ability to prioritize in an environment with multiple concurrent tasks and projects with competing priorities and deadlines
  • A positive can-do attitude and openness to trying things new ways with an emphasis on adaptability
  • Ability to maintain confidentiality with sensitive information
  • Excellent organizing and time management skills
  • Strong attention to detail with a high degree of accuracy while managing large volume of documentation
  • Deadline driven and self-motivated
  • Experience in the Telecommunications / Construction industry
  • GRIT values – Guts, Reliability, Innovation, and Teamwork

Desired Skills & Qualifications:
  • BS/BA in Accounting, Finance, or related field preferred 
  • Previous experience in the telecommunications, construction, utility and/or engineering industries

Why Work At Congruex

No matter what role you play, you are an important part of the One Congruex Family. We offer:
  • Medical, Dental & Vision Benefits
  • 401(k) Program <with a Company Match
  • Free Wellness Resources & Marketplace Discounts
  • Paid Maternity & Parental Leave
  • Paid Basic Life Insurance & Voluntary Options
  • The pillars of Congruex culture are GRIT, safety, inclusion, and family.
The Fine Print:
We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.


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