Operations Assistant Content Services

Job Title
Operations Assistant Content Services
Job ID
Work Hybrid
Atlanta,  GA 30318
Other Location
Job Title:       Operations Assistant, Content Services
Reports to:     VP, Content Services and Production Management
Location:        Atlanta
FLSA Status: Exempt

Responsible for assisting in the fulfillment of content delivery for UPTV, UP Faith & Family, Aspire, Aspire TV Life, Aspire TV+, Cine Romantico, and other VOD/linear platforms. This includes coordinating editors to format content, screening and reviewing materials, and completing deliverables as needed.



UP Entertainment, home to UP Faith & Family, UPtv, AspireTV, AspireTV Life and Cine Romántico, is the destination for uplifting entertainment for passionate and diverse audiences across the leading cable, satellite, and streaming platforms. UP Faith & Family is the leading streaming service in uplifting entertainment and includes exclusive access to original productions from the UP Entertainment family of brands. UPtv is the trusted network for adults seeking positive programming with relatable stories about relationships, filled with love and laughter, through exclusive premiere movies, box-office hit films and beloved series. AspireTV is the premier network for Black culture and urban lifestyle programming featuring original productions in food, home and fashion. AspireTV Life is the first free ad supported streaming television (FAST) channel dedicated to sharing the experiences of the multicultural audience through cooking, fashion, travel, design and more. Additionally, UP Entertainment in partnership with PixL Dos, manages and distributes Cine Romántico, a free ad-supported streaming television (FAST) channel featuring the best of Hollywood TV romance movies in Spanish. UP Entertainment’s award-winning pro-social initiative, “UPlift Someone,” has inspired over 200 million people to uplift others through its social videos and dedicated UPlift Someone Facebook page and website.

  • Schedule editors and editing facilities for timely creation and preparation of all linear content, promotional materials, advertiser-sponsored content, and digital content.
  • Work closely with the supervising editor to vary edit assignments and ensure proper usage of edit staff; collaborates to confirm efficient use of editors and facilities.
    • Tracks Project Service Requests (PSRs) through Wrike project management software.
    • Communicates with producers/editors on booked sessions to relay all information needed for an efficient editing session.
    • Distributes daily work orders and continuously updates the Wrike schedules.
    • Ensures PSRs are processed in a timely fashion; sets priorities within the edit schedule to assure that revenue-generating work orders, broadcast work orders and promotional work orders are completed on time and within budget.
    • Manages reporting system to track facility usage for budgeting and efficiency purposes.
  • Review all content for errors and file formatting for all platforms prior to final delivery.
  • Confirm that technical specifications, including audio levels, are correct and broadcast quality.
  • Pull content clips to fulfill digital and social media PSRs.
  • Complete metadata and file uploads for UP VOD, Aspire VOD, and Comcast BEX.
  • Initiates and manages the cover art process for UPTV & AspireTV’s linear and VOD assets.
  • Maintains UP & AspireTV’s asset library via MediaPulse.
  • Library Hard Drive pulls from and ensures return of assets to the library.
  • Assist the Senior Manager of Content Services and Senior Operations Coordinator as needed.

  • Bachelor's degree in a relevant field or equivalent combination of education and experience.
  • Experience in network operations is a plus.

  • Project Management: Ability to prioritize, organize and manage a variety of detailed tasks simultaneously.
  • Time Management:  Ability to work effectively in a deadline driven environment.

  • To perform this job successfully, an individual should have knowledge of Microsoft Office Suite including Word, PowerPoint, Excel, and other relevant internet software. 
  • Knowledge of Premiere edit systems, AirTable and Wrike preferred.

This job currently has no certification requirements.

This job currently has no direct reports.



This is a hybrid job role, with a combination of telecommuting workdays and in-office workdays.

The Company has a policy that requires employees who enter our offices to be fully vaccinated against COVID-19. Our policy is subject to and complies with applicable law.

We are an Equal Opportunity Employer. We are committed to equal-employment principles and comply with all applicable federal, state, and local equal employment opportunity laws and regulations. The terms and conditions of the application process and employment relationship are to be non-discriminatory—without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation or any other protected category or class that may be applicable to you in the jurisdiction where you are employed. Moreover, in accordance with federal and applicable state and local law, we provide reasonable accommodations for applicants and employees’ sincerely held religious beliefs, practices, or observances conflict with work requirements and for applicants and employees with known disabilities provided that such individuals are qualified to perform the essential functions of the job, with or without accommodation, and provided that any accommodations would not impose an undue hardship on the company or introduce a direct threat to the health and safety of the worksite employee with a disability or others. Any applicant or employee who requires a reasonable accommodation during the application process or to perform the essential functions of the job should contact a company manager, a company officer or Insperity to request such an accommodation.


Submit your application and resume online at: 

For more information, visit www.uptv.com

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