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Senior Technical Consultant - Public Safety Applications

Job Title
Senior Technical Consultant - Public Safety Applications
Job ID
Work Remote
Remote, USA, 
Other Location
SUMMARY: The Senior Technical Consultant provides subject matter expertise in the assessment, specification, design and implementation of automated systems including but not limited to Computer Aided Dispatch (CAD), Records Management Systems (RMS), Jail Management Systems (JMS), Asset Management Systems, etc. The role requires a client-focused professional committed to success by embracing and living our core values of Persistence, Integrity, Trust, Accountability, and Prudence.

  • Perform onsite surveys and assessments for data gathering and conducting stakeholder interviews with a focus on system improvement, cost reduction and operational efficiency
  • Design and implementation of automated systems including but not limited to: Computer Aided Dispatch (CAD), Records Management Systems (RMS), Jail Management Systems (JMS), Asset Management Systems, etc
  • Lead projects by acting as the subject matter expert focused on automated systems solutions
  • Negotiate contracts with vendors on behalf of our clients to fulfill project requirements
  • Assure quality of project deliverables and client satisfaction
  • Plan and coordinate work activity
  • Conduct analysis, develop reports and presentations, present findings and options to clients and potential clients
  • Share technical knowledge and expertise with peers - exchanging ideas, concepts, and processes that create a strong team approach to problem-solving and client solutions
  • Participate in Automated Systems sales initiatives
  • Support negotiation with clients to adjust and amend scope of services, procurement and budgets
  • Promote positive client relations, working with them as partners to develop long-term and meaningful relationships that are beneficial to them - and to our firm
  • Proactively identify technology trends related to Automated Systems and develop thought leadership and/or educational material for internal and external usage
  • Ability to travel 50% of the time
  • Performs other related duties as assigned by management
  • 10 years of experience in public safety and project engagement and/or management to include emergency services and public safety software solutions
  • At least 5 years of successful and documented work experience in the assessment, specification, consultation, design and implementation of public safety software solutions
  • Expert knowledge of technical and operational standards applicable to public safety software solutions
  • Expert knowledge of Public Safety Answering Point (PSAP) or Law Enforcement or Fire Services or Emergency Medical Services operations
  • Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience
  • Working knowledge of federal, state and local polices and regulatory activities related to 911 and emergency services
  • Computer skills required: Microsoft Office; Project Management Software
  • Valid driver’s license and the ability to drive to client locations

Mission Critical Partners, LLC

Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at

Mission Critical Partners (MCP) is an Equal Opportunity/Affirmative Action Employer. We provide fair and equal employment opportunities to all qualified applicants, regardless of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

United States citizens, Green Card holders and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b candidates at this time.

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