Congruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the modern world to operate, from healthcare and energy to transportation and social interactions.
We deliver turn-key network solutions under a single platform by aligning our engineering and in-market construction operating units. Our vision is to be the best end-to-end provider of network services in the U.S. and our core values of GRIT connect everything we do.
We are building tomorrow, together. Will you join us? Your New Job
Job Summary:
The Director of OSP Engineering will function as an operational expert within the organization and will be responsible for the overall engineering and construction of various FTTx architectures. Primary responsibilities include providing leadership and coordination for network design, capacity planning, and construction while using performance metrics, adhering to guidelines for timely delivery of project deliverables. This position manages a large multi-channel engineering center, focused on the daily activities necessary to achieve safety, quality, turn time, and costs.
*Must be located in the Memphis, TN metro area. Relocation assistance is provided for non-local candidates.
Job Responsibilities (Including, but not limited to):
Represent the company and your team while working closely with the customer to define and deliver their needs.
Identify a workgroup’s daily capacity and determine the required capacity to complete the work.
Based on a team’s performance and/or the performance need, provide daily or weekly production expectations.
Either through process or products, identify innovative ways to reduce work cycle times and increase quality.
Determine a workload and financial forecast for each shared service based on trends, historical trends or customer commitments.
Retrieve, analyze, transform, and report data for business intelligence.
Provide technical and analytical guidance as needed as well as coaching and mentorship.
Hold team accountable for submitting timely, quality work.
Coordinate with HR team for recruitment and training of a cross-functional department.
Work with Operations to determine improvement targets in all projects as a measure of performance.
Set challenging cross-functional goals that support the organizational goals and strategies.
Direct areas with multiple functions in conjunction with project managers and other department managers.
Develop relationships with existing and potential markets to identify and service customer needs.
Process daily escalations of issues from client.
Report weekly on productivity, status and quality.
Special or ad-hoc reports or projects as needed.
Required Skills & Qualifications: General
Minimum 15 years of OSP Engineering experience.
Minimum 5 years of management experience.
Excellent conflict resolution skills and demonstrated experience in directing and motivating multi-level talent.
Deadline driven, self-motivated, and technically savvy.
Excellent verbal and written interpersonal communication skills.
Superior time management skills.
Extremely organized with strong attention to detail.
Ability to be flexible, take direction with ease, including changes to schedule and workflow priorities.
Critical thinking skills; make assessments and provide solutions to problems.
Ability to maintain professional tact in a fast-paced work environment with internal personnel and clients.
Superior customer service and dedication to providing a positive experience inside and outside the organization.
GRIT (guts, reliability, innovation and teamwork).
Technical
Experience conducting end to end project management of large fiber deployment projects; able to provide technical and analytical guidance to a project team.
Experience managing Outside Plant projects.
Familiar with Permitting, Pole Loading, GPON Architecture, and Conduit Design.
Knowledge of National Electric Safety Code (NESC) standards.
Experience managing Outside Plant projects.
Expert knowledge of drafting systems (CAD, Microstation, etc.).
Advanced experience with MS Excel, Visio, and Google Earth.
Knowledge & experience in AutoCAD, MicroStation, GIS or client proprietary design systems.
Experience with various fiber optic / carrier / collocation products and services in an operational, engineering or implementation role.
Knowledge & experience with project management processes, tools, and the ability to coordinate multiple projects with reproducible results.
Experience with various fiber optic / carrier / collocation products and services in an operational, engineering or implementation role.
Desired Skills & Qualifications:
Bachelor's degree in Science, Technology, Engineering or Mathematics preferred.
PMP certification preferred.
Utility construction and utility project management.
Civil/and or telecommunications construction background preferred.
Why Work at Congruex
No matter what role you play, you are an important part of the One Congruex Family. We offer:
Medical, Dental & Vision Benefits
401(k) Program with a Company Match.
Free Wellness Resources & Marketplace Discounts
Paid Maternity & Parental Leave
Paid Basic Life Insurance & Voluntary Options
The pillars of Congruex culture are GRIT, safety, inclusion, and family.
The Fine Print: We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.
