Title: Development & Social Media Coordinator (DSMC)
Reports to: Chief Development Officer     
Department: Development 
Location: 5350 Machado Road, Culver City, CA 90230
FLSA Status: Non-Exempt
Program Hours:  Monday – Friday, 4 days 8:30am-5:00pm, may vary depending on department need. 
Supervisory Responsibility: NONE

The Development & Social Media Coordinator (DSMC) provides essential operational and tactical support to the Development Department. This role develops, produces and publishes engaging content (videos, graphics, text) for social media platforms, aligning with ECF goals. Interacting with followers and analyzing performance requiring skills in storytelling, design, video editing, trend awareness and platform expertise to build community and drive results. Collaborate with Director of Marketing and Communication to create content that resonates with target audiences. Also, blends responsibilities in event support to help drive fundraising results. The DSMC will work closely with the Donor Relations & Events Manager, the Director of  Marketing and Communications, and CDO to steward donor relationships and assist in foundation proposal processes and compliance. 

This role is ideal for a detail-oriented professional with strong writing, organization and creative skills who is interested in nonprofit development work and supporting the systems that make donor engagement successful.

Responsible for developing and executing social media strategies, fostering online communities, responding to customer inquiries, and staying current with platform trends and algorithms to drive business goals.

Social Media

§       Content Creation – write, design, film and edit content (posts, stories reels, videos, graphics) for social media platforms.

§       Strategy & Planning – brainstorm ideas, develop content calendars and create strategies for social media platforms.

• Scheduling posts
• Monitor engagement
• Analyze performance data to improve marketing efforts and increase brand awareness and customer interaction.

Event and Campaign Support

• Provide administrative and logistical support for fundraising events (e.g., guest list management, RSVPs, outreach to sponsors or in-kind donors).
• Support donor communications tied to events, campaigns and stewardship activities (e.g., reminders, thank-yous, small mailings)

Marketing Assistance as Needed

• Working with marketing to align content with campaigns and messaging.
• Newsletter layout and distribution
• Distribute informational email blasts.

• Attending and participating in skills development and continued education in fundraising and donor management systems (paid by ECF)
• Comply with ECF policies and procedures, including mandated reporting requirements.
• Comply with ECF’s Injury and Illness Prevention Program. Ensure safe use and operation of tools and/or equipment.
• Regular and reliable attendance.
• Perform other duties as required.

Education/licenses/Certifications: Bachelor’s degree required.

Experience:

• 1-2 years’ experience in nonprofit development and related administrative roles

Knowledge/Abilities/Skills:

• Excellent attention to detail and time management
• Strong writing, visual design, photography, videography, editing and proofreading skills.
• Deep understanding of algorithms and best practices for various social media channels.
• Ability to connect content to business goals and audience needs.
• Ability to work independently while collaborating within a team.

• Driving is an essential function of this position. Proof of valid California driver’s license, reliable transportation, evidence of state-mandated car insurance, and insurable driving record are required. While driving for work, should a need arise, the employee’s insurance is deemed primary and ECF’s coverage is secondary.
• Driving Disclaimer- Employees driving for company business must maintain a clean record and operate vehicles safely and responsibly. Company vehicles will be monitored and activity recorded. Violations of the driving policy may result in disciplinary action, including suspension of driving privileges, reassignment, or termination.
• Provide evidence of a negative TB test initially and every three years thereafter. 

Work site is located in a building shared with a school for students (grades K–12^th) who have varying degrees of learning, behavioral, emotional, and developmental disabilities. Employee may encounter students who are in crisis, exhibiting emotional/psychological distress, or behaving in an aggressive manner. Environment may include frequent interruptions, loud noise, odors, varying indoor temperature, and drafts. May encounter inclement weather when traveling for ECF business.

 Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. 

• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various sites.
• Ability to lift and carry materials weighing up to 15 pounds.
• Ability to read printed materials and a computer screen.
• Ability to communicate in person and over the telephone. 
• Occasionally required to travel to various sites within Los Angeles County

Employment with Exceptional Children’s Foundation, aka ECF is at-will employment which means that ECF or the employee may terminate the employment relationship at any time, with or without cause, and with or without advance notice. ECF holds the right to modify the terms of employment, including but not limited to, job descriptions, duties, schedules, compensation, work locations, procedures, guidelines, practices or employee benefit programs with or without advance notice. I acknowledge and understand that the at-will nature of my employment relationship with ECF can only be changed by an express written agreement signed by the President/CEO of ECF and me.