Benefits Analyst
12+ months W2 Contract
San Jose, CA

Benefits You’ll Love:

• NextDeavor offers health, vision and dental benefits for contract employees.
• You’ll be eligible to receive Paid Sick Leave (Amount varies per state).
• Own the opportunity to get your foot in the door at a well-established corporation

Here’s how you’ll make an impact on the team:

• Benefits team program and operational support
  • Be the first point of contact for benefits escalations to the appropriate benefits COE or Rewards Ops team member.
  • Monitor cases and channels (e.g. Slack: Benefits-talk, Service Now tickets tier 3 tickets, bswift, ERC, webinar chat) observe and report on trending issues, research specific concerns and resolve working with employee, vendors and COE as needed.
  • Provide information to explain benefits and changes to employees and answer employee queries about benefits policies ad hoc and during benefit meetings, benefit fairs, as needed.
  • May include updating healthcare content in call center training decks and FAQs.
• Bswift administration:
  • Review and update Open Enrollment requirements to include updating text and plan details and testing the bswift enrollment tool and Emma for annual Open Enrollment readiness.
  • Perform final test OE site after benefit administrator vendor and Rewards Ops sign off to confirm enrollment flows, content and rates.
•  Communications content review:
  • Open Enrollment/EOY video library, PDFs (e.g. Rewards Guide R1), OE website content, benefits.adobe.com October OE updates and end of year updates.
  • And ad-hoc and midyear work on benefits.adobe.com health care content review, birthday cards, vendor custom communications and mailers and vendor microsite reviews.
•  Events support:
  • Liaise with internal and external teams on healthcare events, including calendaring and fulfillment.
  • Confirm healthcare vendors OE fair and pop-up attendance and signage.
  • Support programmatic webinars by coordinating scheduling and promotion and reviewing of supporting collateral (decks, flyers, posters, FAQs, tip sheets, etc. R1) as needed.
• Compliance:
  • Review SBCs, plan booklets, schedule of benefits and other compliance documents and coordinate with program managers to support any compliance implementation and posting.
  • Support legislative requirements such as healthcare transparency, mental health parity (reviewing documents, posting mandatory employee notifications, tracking, scheduling)
  • Contribute to compliance administration such as non-discrimination testing, PCORI fees, SFHCSO liabilities, etc..
  • Project manage and track annual compliance notices (e.g., SAR, Medicare, HIPAA) and aggregate notices for employee notification by annual deadlines.
• Special projects:
  • In partnership with Sr. program managers, help drive or support various special projects such as RFP, implementation of new benefits vendors or programs, and or acquisition support.
  • Support survey submissions (e.g.  SVEF benchmark survey, Corporate Equality Index CEI)
• Standard Operating Procedures (SOP) creation and maintenance:
  • Assist in documenting regular routine business processes, as well as testing already documented procedures.
  • Assist with creating an inventory archive of all routine BAU tasks for the program managers.

Here’s what you’ll need to be successful in this role:

• Bachelor's Degree in related field. Required education may be substituted by additional years of experience. If no degree, 8 years experience required.
  Certified Benefits Professional (CBP) or Certified Employee Benefit Specialist (CEBS) professional certification, a plus.
• 4 years+ of directly applicable US benefits administration experience; LOA administration a plus.
  
• Knowledge of Employee Retirement Income Security Act (ERISA) regulations, and other applicable federal, state, and local laws governing benefits
  
• Strong organizational skills, ability to multi-task in a fast-paced environment.
  
• Strong oral and written communication skills and attention to detail.
  
• Ability to work both independently and within a team to meet common goals.
  
• Demonstrate analytical and problem-solving capabilities to manage escalations and help Sr. program managers identify root causes of issues.
  
• Ability to collaborate with various stakeholders such as Employee Resource Center (ERC), payroll, communications, and vendors.
  
• Demonstrate desire to grow and learn new things, have a willingness to roll up the sleeves to help out.
  
• Ideally has a great balance of having fun while getting the job done.

Pay Range: 

$45.00 - $49.29/hour
 

Ready to make your mark? Take the leap and apply directly here: <https://nextdeavor.thepioneers.ai/jobs/1c6ee606--benefits-analyst-contingent-> – your application is in good hands.