Title: Development Database Technician
Reports to: Chief Development Officer
Department: Development
Location: 5350 Machado Road, Culver City, CA 90230
FLSA Status: Non-Exempt
Compensation: $23.00/hr to $25.00/hr
Program Hours: 20 to 30 hours
Supervisory Responsibility: None

Position Summary

The part-time database administrator/assistant will be primarily responsible for the day-to-day management and maintenance of an organization's donor database. This role is crucial for ensuring data accuracy, which directly supports fundraising, communication, and reporting efforts. They work closely with development, finance, and other teams to ensure that all data is current, correct, and accessible. This position reports to Development Manager and CDO.

Essential Duties and Responsibilities

Data Entry and Management: 

• Process and enter donations, donor information, and other constituent data into the database promptly and accurately. Update and maintain existing records to ensure contact and biographical information is current.

Gift Processing and Acknowledgment:

• Process financial gifts, including checks, online payments, pledges, and stock gifts. Responsible for generating and sending timely acknowledgment letters and receipts to donors.
• Process foundation grants and work with Consulting Director of Foundations and Grants in sending acknowledgement letters as well as grant agreements.
• Process In-Kind gifts and send timely acknowledgment letters.

Reporting and Analysis:

• Generates reports and queries to support fundraising campaigns, track progress toward goals, and analyze donor engagement.
• Generate monthly reports of donations and grants
• Create mailing lists for appeals and analyze data for key metrics like donor retention.

Event Support

• Support event management efforts by running donor platform reports related to event registrations, sponsorships, and contributions, ensuring accurate tracking and up-to-date information for planning and follow-up.
• Support event management by building, maintaining, and updating the donor platform’s forward-facing website pages for event registration and sponsorships, ensuring accuracy, functionality, and a seamless donor/user experience

Database Maintenance and Hygiene:

• Perform routine data cleanup tasks like de-duplication (removing duplicate records) and address updates to maintain the database's overall health and integrity.

Team Collaboration:

• Work with other departments, such as finance and communications, to reconcile donation records, provide data for mailings, and assist with special projects and events. Attend and participate in skills development in donor management systems.

Other Duties

• Comply with ECF’s Injury and Illness Prevention Program. Ensure safe use and operation of tools and/or equipment.
• Comply with ECF policies and procedures, including mandated reporting requirements.
• Regular and reliable attendance.
• Perform other duties as assigned.

Qualifications

Education

• Bachelor’s degree in computer science, Information Technology or equivalent experience

Experience

• Previous experience in database administration, data management or related IT role

Technical Skills

• Familiarity with Donor database programs (Donor Perfect, Raiser’s Edge)
• Knowledge of database security, backup and recovery procedures
• Experience with data entry and data integrity best practices

Soft Skills

• Excellent attention to detail Data Entry and Management
• A high level of accuracy
• Strong problem-solving and analytical skills
• Excellent written and verbal communication skills
• Ability to work independently and manage time effectively

• Driving is an essential function of this position. Proof of valid California driver’s license, reliable transportation, evidence of state-mandated car insurance, and insurable driving record are required. While driving for work, should a need arise, the employee’s insurance is deemed primary and ECF’s coverage is secondary.
• Driving Disclaimer- Employees driving for company business must maintain a clean record and operate vehicles safely and responsibly. Company vehicles will be monitored and activity recorded. Violations of the driving policy may result in disciplinary action, including suspension of driving privileges, reassignment, or termination.
• Provide evidence of a negative TB test initially and every three years thereafter. 

Work site is located in a building shared with a school for students (grades K–12^th) who have varying degrees of learning, behavioral, emotional, and developmental disabilities. Employee may encounter students who are in crisis, exhibiting emotional/psychological distress, or behaving in an aggressive manner. Environment may include frequent interruptions, loud noise, odors, varying indoor temperature, and drafts. May encounter inclement weather when traveling for ECF business.

 Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. 

• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various sites.
• Ability to lift and carry materials weighing up to 15 pounds.
• Ability to read printed materials and a computer screen.
• Ability to communicate in person and over the telephone. 
• Occasionally required to travel to various sites within Los Angeles County

Employment with Exceptional Children’s Foundation, aka ECF is at-will employment which means that ECF or the employee may terminate the employment relationship at any time, with or without cause, and with or without advance notice. ECF holds the right to modify the terms of employment, including but not limited to, job descriptions, duties, schedules, compensation, work locations, procedures, guidelines, practices or employee benefit programs with or without advance notice. I acknowledge and understand that the at-will nature of my employment relationship with ECF can only be changed by an express written agreement signed by the President/CEO of ECF and me.