Built To Connect - Astec

Customer & Supplier Data Administrator

Job Title
Customer & Supplier Data Administrator
Job ID
27771557
Location
Chattanooga, TN
Other Location
Description

BUILT TO CONNECT

Astec is a global, manufacturing company of infrastructure development equipment. Our products range from asphalt and concrete plants, aggregate crushers and handlers, industrial heaters and more.  Connection is at the heart of everything we do. We design and manufacture products used to build the infrastructure that physically connects the world, but the connections we make with people are what drive us forward. We were founded on innovation and a passion to help our customers succeed. Leveraging innovative solutions and technologies, we serve customers all over the world. We are committed to design and build the most innovative products.

 

LOCATION: Chattanooga, TN

 

ABOUT THE POSITION

The Customer & Supplier Data Steward Administrator processes all requests for customer and supplier data change request across multiple ERP platforms used by Astec Business Services. The Administrator accurately inputs and updates customer/supplier records, including contact info, tax data, banking details etc. in a variety of databases.  The Customer & Supplier Data Steward Administrator maintains organized digital records and adheres to data security standards and the data governance currently in place. 


Deliverables & Responsibilities

·       Create new data profiles for customers and suppliers and manage changes per request; including name, address, credit limit, terms, contact information, classification, payment terms, bank information etc. as requested.

·       Ensure data follows global design and customer and supplier master SOP, policies, and quality requirements.

·       Create data profiles that are accurate and consistent with standardized formats.

·       Enforce approval rules for creation of data profiles and changes.

·       Ensure requests are triaged appropriately and timely.

·    Assist Manager with SOX internal controls and internal/external auditors by providing requested documentation for their review.

·       Assist Manager with projects related to customer and supplier data cleanup as needed.

·       Provide recommendations to leadership on required updates related to data governance policies, practices, and guidelines.

·       Provide credit package to internal and external customer as needed (credit application, references, tax exemption form etc) and perform an initial credit review. 

·       Maintain, document, and consult on customer and supplier information related to tax exemption status and tax identification (W9, tax exemption certificate, etc).

 

To be successful in this role, your experience and competencies are:

·       High School diploma or equivalent

·       Experience with ERP and Data Management systems preferred.

·       The individual should be well organized, able to handle multiple tasks and be able to prioritize and change directions when necessary.

·       The individual should demonstrate dependability and have a high degree of accuracy.

·       The individual should have a strong focus on customer service.

·       The individual should possess basic verbal and written communication skills and ability to work effectively as part of a team.

 

Our Culture and Values

Employees that become part of Astec embody the values below throughout their work.

·       Continuous devotion to meeting the needs of our customers

·       Honesty and integrity in all aspects of business

·       Respect for all individuals

·       Preserving entrepreneurial spirit and innovation

·       Safety, quality and productivity as means to ensure success

 

WORK ENVIRONMENT

Office

While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment.  Duties include a typical office setting including extensive computer work, sitting or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EQUAL OPPORTUNITY EMPLOYER

As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person’s veteran status or any other characteristic protected by law or executive order.

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