ESSENTIAL FUNCTIONS:

The billing analyst's primary responsibilities will be reviewing and verifying invoices and ensuring compliance with the e-rate and related government support programs. Oversight of the e-rate and other government support program processes, including customer communication and reconciliation. Another essential function will be day-to-day management of the company’s E911, Directory and TPM databases, up to and including the uploading of current files.

 

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:  

• Analyze and review billing data to ensure accuracy and compliance with company policies and regulations. 

• Investigate and resolve billing discrepancies and/or issues identified internally or via customer billing inquiries.

• Prepare reports and analyses on billing trends and patterns. 

• Ensure proper maintenance and updating of E911 and MSAG files and records in current systems and national databases.

• Maintain and process Erate/OUSF customer records for current and future funding years related to invoicing.

• Review and verify invoices, ensuring Erate/OUSF program guidelines compliance.

• Maintain accurate records and communication with Erate/OUSF consultants, customers, and personnel to ensure timely and accurate billing.

• Monitor and track Erate/OUSF funding commitments, assist with preparing financial reports, and track changes in Erate/OUSF program regulations and guidelines.

• Completion of regulatory reporting requirements to ensure the company’s compliance with various federal and state regulatory entities. 

• Provide customer support to Erate/OUSF customers with disputes or inquiries concerning invoices or billing processes.

• Review billing staff work to ensure accuracy, resolving inconsistencies as needed.

• Other related duties as required.

 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: 

• Proficient in Microsoft Office Suite or related software

• Excellent interpersonal skills

• Good organizational and time-management skills

• Responsibility٫ close attention to detail٫ ability to meet tight deadlines

• Ability to act with discretion, tact, and professionalism.

 

EDUCATIONAL REQUIREMENTS:

• Associate degree in accounting or similar area

• Prior professional services billing experience 

• 3+ years' experience working as a Billing Analyst or similar accounting position.

• Good practical experience with electronic billing procedures