Remote Director of Training Job Description

  Position Summary:  The Director of Training will be responsible for leading the strategy, design and execution of companywide training programs that align with our company’s strategic goals. This role oversees the development of learning initiatives, leadership development, and continuous improvement strategies across teams.

 This Director partners closely with Operations, HR, and leadership to ensure training programs are aligned with business needs, process changes, compliance requirements, and performance goals. The ideal candidate brings in a strong background in training strategy, adult learning principles and people leadership, with the ability to translate business needs into effective learning solutions.

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

• Define and execute the companywide training strategy aligned with organizational goals and operational priorities
• Organize and conduct training for staff to improve performance and ensure quality standards.
• Create and maintain training materials, courses, and presentations.
• Ensure training programs support compliance with internal policies and regulatory standards
• Oversee onboarding and continuous learning programs to ensure speed to proficiency and sustained performance.
• Analyze training effectiveness through performance metrics, feedback, and operational outcomes.
• Establish training standards, processes, and governance across the organization.
• Support offshore training initiatives.
• Collaborate cross-functionally to ensure training content reflects current policies, procedures, and tools.
• Partner with Operations and leadership to identify skill gaps and develop targeted training solutions.
• Any other duties as assigned

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Associate or Bachelor’s degree
• 5+ years of experience in Training, Learning & Development or similar role.
• 3-5+ years of experience in a manager level or higher role
• Proven experience designing and scaling training programs across teams or departments.
• Analytical thinking and problem-solving capabilities.
• Experience working with a Learning Management System (LMS) and E-learning creation tools
• Excellent verbal and written communication skills.

Computer Skills:

Proficient in MS Office and quality management software.

Supervisory Responsibilities:

Leading the team including but not limited to: managing workflow, training new hires, creating and managing team schedules, evaluating performance, providing ongoing feedback to employees, helping to resolve employee issues and disputes, coaching and/or counseling employees as needed.

Salary & Benefits 

• $110,000 Annual Salary
• Weekly Pay
• Medical, Vision and Dental insurance per the company plan (First of the month following 30 days of employment)
• 401k/Retirement Benefit Options (See Summary Plan Description)
• Paid vacation in accordance with the Company PTO Policy.
• 100% company covered life Insurance
• 100% company covered Short/Long-Term Disability
• Flexible spending accounts
• Employee Assistance Program (EAP

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work time is conducted in an office environment, or at home while necessary for public health and safety. While in the office environment work time is spent in a controlled atmosphere building. While at home, every effort is made by the company to provide the tools and resource to complete the responsibilities of the roll. Also, while at home, the Supervisor should make every attempt to create a controlled environment conducive to fulfilling the outlined roles and responsibilities.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to sit at and work on a computer for periods of time
• Able to lift up to 10 pounds and reach/bend to retrieve items in cabinets and shelves
• Required to be at the work location to perform job functions
• Ability to speak, hear and see for the assigned work day
• Repetitive key stroke/data entry for the assigned work day

Conclusion

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sexual orientation, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.