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IT Operator - Desktop Support - On-site

Job Title
IT Operator - Desktop Support - On-site
Job ID
27776253
Location
Vienna, VA,  
Other Location
Description

Location: 100% on-site: Pensacola, FL, Vienna, VA or Winchester, VA

Shift Options: 6am-2:30pm, 8am-4:30pm, 10am-6:30pm all CDT M-F

Key Requirements

  • EXCELLENT interpersonal skills are a MUST
  • Quality customer service skills
  • Patience
  • Ability to work with other team members (Team first attitude)
  • Adaptability to a fast-paced environment

Technical Knowledge/Skills

  • Troubleshooting Skills
  • Oral/Written Communication Skills
  • Ticketing System experience (ServiceNow)
  • Windows 10 Experience
  • Microsoft Active Directory
  • Experience with desktop imaging technologies (MDT, LTI, ZTI)
  • Microsoft Office/365, Microsoft Outlook, IBM Lotus Notes
  • HP, Canon, and Toshiba printer support

Nice to Haves

  • A+ Certification
  • Windows 10 Certification
  • Awareness of security of financial institutions
  • SCCM entry-level knowledge