Benefits You'll Love

NextDeavor offers health, vision and dental benefits for contract employees Paid sick leave eligibility is contingent on state of residence Optional 401k Plan (excludes employer match) Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment

Become a Key Player as a Senior Software Engineer

You will build and own automation that scales the support experience, turning Slack/office-hours requests into actionable tickets and faster resolutions. You will deliver production-grade services and partner closely with support stakeholders and partner engineering teams to drive adoption and measurable outcomes. This role is primarily Onsite and will collaborate across teams to ship end-to-end systems.

Here's How You'll Make an Impact on the Team

• Build and maintain support automation services and integrations (e.g., Slack → Jira intake, enrichment, routing, lifecycle sync)
• Implement agentic workflows to automate triage, context collection, summarization, and next-step recommendations using tool-calling/orchestration frameworks
• Deliver production-grade systems: APIs, event-driven processing, retries/idempotency, rate limiting, and robust error handling
• Add and maintain observability for automation health (logs, metrics, dashboards, alerts) and iterate to improve reliability
• Communicate with users and partner teams via documentation, demos, and concise status updates; iterate quickly based on feedback

Here's What You'll Need to Be Successful in This Role

• Strong hands-on coding experience in Java, Python, or Go with a track record of shipping production services/integrations
• Strong API development skills (REST/gRPC, versioning, authn/authz, documentation, backward compatibility)
• Solid understanding of system architecture: service boundaries, data flows, scalability, resilience, and operational tradeoffs
• Fundamentals in distributed systems, debugging, operational readiness, and building maintainable code
• Strong communication skills to explain technical concepts and collaborate across teams
• Proactive ownership mindset and the ability to drive tasks to completion
• 8-10 years of relevant experience

Here's What Else Might Help You Out

• Experience or practical interest in agentic tools/frameworks (LangGraph, LangChain, orchestration, RAG patterns, evaluation/guardrails)

Pay Range

$67.61 - $84.51/hour

Ready to Make Your Mark?

This role may fill quickly. Submit your resume to be considered.

Apply with Pioneers here