Position Summary

The I-9 Verification Agent is responsible for ensuring compliance with federal employment eligibility verification requirements. This role involves entering Section 2 document data, conducting in-person or virtual appointments, verifying employee identity against uploaded documents, and managing E-Verify case submissions, including performing photo matching. The ideal candidate is reliable, detail-oriented, and organized, with exceptional communication and customer service skills.

Key Responsibilities:

• Accurately enter Section 2 information from employee-provided documents into the I-9 system.
• Conduct identity verification appointments and compare documents to employee appearance.
• Review E-Verify case status and escalate Tentative Nonconfirmations to Verification Supervisor team.
• Perform E-Verify Photo Matching to confirm document authenticity.
• Maintain compliance with federal regulations and internal policies.

Qualifications:

• Strong attention to detail and organizational skills.
• Ability to handle sensitive information with confidentiality.
• Excellent communication and interpersonal skills.
• High school diploma or equivalent required; additional training or certification in HR or compliance is a plus.

About Us
OutSolve is a leading HR compliance solutions provider, helping organizations to navigate complex regulatory requirements with confidence. Our products and services span the HR compliance lifecycle, including Form I-9 verification, nondiscrimination in employment analytics, pay equity, workplace reporting, and labor law posters. As we expand our product and service offerings, we are looking for a dynamic Product Manager to join our team to support the rapid growth of our HR compliance platform.

Equal Opportunity at OutSolve

OutSolve is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Applicants who need reasonable accommodation to search for a position or to submit an application are invited to email jobs@outsolve.com or call 888-414-2410. Equal Employment Opportunity posters are available upon request.