Reports To: Engineering Manager
Travel Potential: 0–10%
Compensation: $30 - $34 Hourly

Company Profile:

Congruex provides digital infrastructure solutions through engineering and construction services that connect communities nationwide. This includes wireline, wireless, data centers, and utility services from initial concept to market go-live.

With employees across the United States and India, the work we do enables essential infrastructure for the future of communications.

Build a Career. Build What Matters.

Job Summary:

As the Engineer I, II, III, you will ultimately be responsible for engineering design and drafting of cost-effective, accurate, and high-quality OSP and/or ISP work prints while meeting or exceeding client deadlines. You will develop engineered designs for construction, placement, splicing, installation, and maintenance of telecommunications infrastructure. As the Engineer I, II, III, your customers are telecommunications clients, internal construction teams, and project stakeholders, and you will make meaningful contributions to the company's success through quality engineering design, accurate project execution, and timely delivery.

Key Responsibilities (Including, but not limited to):

• Work in various customer-specific systems to produce cost-effective engineered designs for construction, placement, splicing, installation, and long-term maintenance
• Identify assigned fiber/copper pairs at strategic access points and design aerial and/or underground paths from point A to point B
• Identify necessary requirements to successfully attach fiber/copper cables to poles and place cables in underground environments
• Engineer in public rights-of-way and on private property while avoiding conflicts with existing facilities
• Initiate internal work order requests for other departments necessary to complete projects
• Update necessary tracking systems to ensure project and/or program status is maintained with complete accuracy, including third-party management systems
• Communicate all issues to management prior to reaching critical status
• Develop and maintain accurate and complete project files while monitoring for integrity and completeness
• Meet or exceed internal and external quality standards and on-time delivery expectations
• Perform other related duties as assigned

Required Qualifications:

Education, Licensing, and Certifications

• Bachelor's degree in a STEM discipline preferred

Experience

• Construction experience preferred
• Field experience preferred
• Knowledge and experience in telecommunications, outside plant engineering design or field inspection, and/or network construction
• Knowledge of fiber networking, routing, and network management
• Knowledge and understanding of various broadband network designs and architecture
• Beginner knowledge and understanding of engineering concepts and how fielding, planning, engineering, and construction components of a job align
• Beginner knowledge and ability to learn how to design work prints for multiple job types

Skills and Abilities

• Deadline-driven, self-motivated, and technically savvy
• Excellent verbal and written interpersonal communication skills
• Superior time management and strong attention to detail
• Ability to be flexible and take direction with ease, including changes to schedules and workflow priorities
• Strong critical thinking skills with the ability to make assessments and provide solutions to problems
• Ability to maintain professional tact in a fast-paced work environment with internal personnel and clients
• Superior customer service skills and dedication to providing a positive experience inside and outside the organization
• Possess the values of GRIT – guts, reliability, innovation, and teamwork
• Experience working in a Windows environment, including Office 365, SharePoint, and MS Excel
• Knowledge and experience with AutoCAD, MicroStation, GIS, or client proprietary design systems
• Knowledge and experience with project management processes and tools
• Ability to coordinate multiple projects with reproducible results

Preferred Qualifications:

• Bachelor's degree in a STEM discipline
• Construction and field experience
• Experience in telecommunications, outside plant engineering design, field inspection, and/or network construction
• Experience with AutoCAD, MicroStation, GIS, or client proprietary design systems
• Knowledge of fiber networking, routing, and network management
• Knowledge of broadband network designs and architecture

Physical Requirements:

• Sitting frequently required for extended periods, especially when working at a computer or desk
• Regular use of hands and fingers to handle or feel objects, tools, or controls, including typing and using a mouse
• Occasionally required to reach with hands and arms
• Must be able to talk and hear clearly for effective communication
• Typically works in a semi-quiet office environment, with occasional site visits
• Occasionally required to walk or stand for extended periods

Leveling:

An Engineer I, II, or III title differentiation lies in the experience and/or skill level of the individual.

Engineer I

• Education: STEM Bachelor's preferred
• Math & Accounting: Basic application to costing jobs
• OSP Telco Knowledge: Beginner knowledge and understanding of engineering concepts, and how fielding, planning, engineering, and construction parts of a job align
• Engineering Design: Beginner knowledge and ability to learn how to design work prints for multiple job types
• Customer Service: Excellent; potential for client-facing role
• Decision Making: Requires mentorship and training to complete work prints and make independent design or equipment decisions
• Quality Performance: Requires training on basic drafting or engineering activities, often following a redline
• On-Time Delivery: Ability to meet most internal and client deadlines
• Training Capability: N/A

Engineer II

• Education: STEM Bachelor's preferred
• Math & Accounting: Moderate application to costing jobs
• OSP Telco Knowledge: Strong knowledge and understanding of engineering concepts, and how fielding, planning, engineering, and construction parts of a job align
• Engineering Design: Ability to design work prints with various job types; can self-teach or quickly learn new job types with little supervision
• Customer Service: Excellent; potential for client-facing role
• Decision Making: Requires some guidance to complete work prints; can make independent design and equipment decisions within the scope of internal and external needs
• Quality Performance: Receives some QC revisions; makes no basic mistakes and no repetitive errors
• On-Time Delivery: Ability to meet most internal and client deadlines
• Training Capability: Ability to assist Engineer I's and II's when needed

Engineer III

• Education: STEM Bachelor's preferred
• Math & Accounting: Advanced application to costing jobs
• OSP Telco Knowledge: Deeply rooted understanding of engineering concepts, and how fielding, planning, engineering, and construction parts of a job align
• Engineering Design: Ability to design work prints with multiple job types and complex and/or large-scale engineering designs like FBB
• Customer Service: Excellent; potential for client-facing role
• Decision Making: Requires little to no guidance to complete work prints; can make independent design and equipment decisions within the scope of internal and external needs
• Quality Performance: Receives little to no QC revisions; makes no basic mistakes or repetitive errors. Every job goes through QC, but Engineer III receives a minimal check
• On-Time Delivery: Ability to meet and/or exceed all internal and client deadlines
• Training Capability: Ability to assist Engineer I's, II's, III's, and managers when needed

Congruex Culture & Benefits:

Congruex's culture of safety and performance is built on the 4X Factor core values of Be Safe, Be Accountable, Be Respectful, and Earn Trust. These values guide how we work with one another and how we interact with our customers.

We are committed to building a workplace where employees feel supported and recognized. We invest in employees through a comprehensive approach, including the benefits below with eligibility on Day 1 of employment:

• Medical, Dental & Vision benefits with 70% paid by the company
• 401(k) with company match up to 4% and immediate vesting
• Flexible PTO for exempt roles & competitive PTO accrual for non-exempt roles
• 10 company paid holidays (9 standard and 1 floating)
• Company Paid Short-Term and Long-Term Disability coverage
• Company Paid Maternity & Parental Leave options
• Company Paid Basic Life Insurance (with employee paid voluntary options)
• Annual Safety Boot Program of up to $150 per eligible field employee per year
• Safety Points Program for eligible field employees redeemable in the company store
• Free wellness benefits like counseling, financial planning, and more

Additional Employment Information:

We will determine salary based on skills and experience in relation to the function of the role, as well as equity to any other employees in the same or similar role. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Conditions to hiring may include but are not necessarily limited to background checks and drug testing.