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Regional Administrator

Job Title
Regional Administrator
Job ID
27784911
Location
Chadds Ford, PA, 19317 
Other Location
Description

Lympha Press is hiring for a Regional Administrator for their office in Chadds Ford, PA!

Join an award-winning, people-first organization! Lympha Press is a nationally recognized leader in home compression therapy and a 2026 Top Workplaces Industry Award winner, earning eight Culture Excellence awards recognizing its people-first workplace culture.

The Lympha Press Regional Administrator is responsible for tracking and resolving all patient cases assigned to Therapy Coordinators in assigned regions. 

Job Responsibilities: 

  • Monitors processes to ensure timely acceptance of patient cases by Therapy Coordinator.

  • Ensures all necessary medical documentation for the patient case is received timely and accurately.

  • Assists with assigning and reassigning patient cases timely.

  • Reviews patient cases and performs follow up with Therapy Coordinator when cases show as outstanding or unscheduled.

  • Verifies Therapy Coordinator work hours and patient visits.

  • Provides approval for off cycle visits to the patient home on a case-by-case basis.

  • Assists with training and education regarding home visit protocols and equipment.

  • Collaborates with internal operations teams on order completions and necessary documentation.

  • Identifies, escalates, and communicates patient questions, concerns, or other needs to the patient relations team for follow up.

  • Maintains compliance with all appropriate regulatory requirements including HIPAA, non-disclosure and non-solicitation.

  • Travels as required to service territory needs.


Job Requirements:

  • Customer relationship and product education/training experience.

  • Excellent written and verbal communication skills,

  • Proven organizational and time management skills,

  • Ability to effectively manage multiple tasks,

  • Knowledgeable with technology, including but not limited to scheduling, travel and documentation applications and software.

  • Self-motivated and self-disciplined; ability to effectively work independently and meet expectations of the role.

  • Ability to work with multiple departments to collaboratively facilitate solutions.

  • Prior administrative experience preferred but not required.

  • Strong working knowledge of MS Office programs (Word, Excel, Outlook, Teams)

​​​If the being a part of the Lympha Press team as a Therapy Coordinator Regional Administrator sounds like your next career move, apply today! 

#INDPE2023

Pay Range
$65,000.00   Annually to $65,000.00   Annually

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