Reports To: Construction Manager
Travel Potential: To be confirmed
Compensation: $21.54–$32.57 per hour (Non-Exempt)

Company Profile:

Congruex provides digital infrastructure solutions through engineering and construction services that connect communities nationwide. This includes wireline, wireless, data centers, and utility services from initial concept to market go-live.

With employees across the United States and India, the work we do enables essential infrastructure for the future of communications.

Build a Career. Build What Matters.

Job Summary:

As an ISP Technician, you will install, maintain, troubleshoot, and repair inside plant (ISP) cabling infrastructure, including fiber optic and copper cabling systems for business customers. You will perform cable installations, terminations, testing, and equipment setup while ensuring compliance with project specifications and safety standards. You will collaborate with Foremen, Project Managers, and onsite customers to deliver reliable network infrastructure and high-quality installation services.

Key Responsibilities (Including, but not limited to):

• Coordinate with Foremen, Construction Managers, and Project Managers to support project execution and completion.
• Install, maintain, troubleshoot, and repair fiber optic and copper cabling systems, including single-mode, multimode, and Category 5e/6/6A cabling.
• Install cable support structures, including J-hooks, cable racks, innerduct, raceways, conduit, racks, cabinets, and cable suspension hardware.
• Perform cable placement, mechanical terminations, testing, certification, and maintenance of existing cabling systems.
• Read and interpret project documentation, identify redundant cabling, and troubleshoot network infrastructure issues.
• Coordinate with onsite customer contacts and ensure all work is completed safely, efficiently, and in accordance with project requirements.
• Additional responsibilities within functional scope based on business needs.

Required Qualifications:

Education, Licensing, and Certifications

• High school diploma or GED equivalent.
• Valid driver's license and current vehicle insurance.
• OSHA 10 certification.
• Ability to pass applicable background checks required for access to government and school facilities.

Experience

• Experience installing, maintaining, and troubleshooting voice and data cabling systems.
• Working knowledge of fiber optic and copper cabling, including mechanical fiber terminations.
• Experience using cable testing and certification equipment.

Skills and Abilities

• Ability to install and terminate fiber optic and copper cabling systems.
• Knowledge of copper and fiber optic color codes and cabling standards.
• Ability to read and interpret project documentation and follow installation specifications.
• Working knowledge of EMT conduit installation and bending.
• Strong communication, interpersonal, and customer service skills.
• Ability to operate testing equipment for troubleshooting and cable certification.
• Ability to provide and maintain basic personal hand tools, such as screwdrivers, wire cutters, and punch-down tools.
• Basic proficiency in Microsoft Excel and Word.

Preferred Qualifications:

• BICSI Installer certification.
• Experience installing and terminating UniCam, FastCAM, or similar mechanical fiber optic connectors.
• Experience with low-voltage infrastructure installations in commercial, government, or educational facilities.
• Experience installing data and voice systems, conduit, raceways, racks, cabinets, and related infrastructure.

Physical Requirements:

• Ability to work indoors and outdoors, including in inclement weather conditions.
• Ability to maintain visual and audible awareness of crew members, pedestrians, vehicles, equipment, and surrounding work activities.
• Ability to work safely around heavy equipment and machinery.
• Ability to stand or walk for extended periods.
• Ability to lift and carry up to 50 lbs.
• Ability to perform frequent bending, squatting, climbing, kneeling, pushing, pulling, lifting, and twisting, including lifting in awkward positions.
• Ability to work in confined spaces and at heights as required.
• Ability to wear required personal protective equipment (PPE), including safety boots, safety glasses, hard hat, and other applicable safety gear.

Congruex Culture & Benefits:

Congruex’s culture of safety and performance is built on the 4X Factor core values of Be Safe, Be Accountable, Be Respectful, and Earn Trust. These values guide how we work with one another and how we interact with our customers.

We are committed to building a workplace where employees feel supported and recognized. We invest in employees through a comprehensive approach, including the benefits below with eligibility on Day 1 of employment:

• Medical, Dental & Vision benefits with 70% paid by the company
• 401(k) with company match up to 4% and immediate vesting
• Flexible PTO for exempt roles & competitive PTO accrual for non-exempt roles
• 10 company paid holidays (9 standard and 1 floating)
• Company Paid Short-Term and Long-Term Disability coverage
• Company Paid Maternity & Parental Leave options
• Company Paid Basic Life Insurance (with employee paid voluntary options)
• Annual Safety Boot Program of up to $150 per eligible field employee per year
• Safety Points Program for eligible field employees redeemable in the company store
• Free wellness benefits like counseling, financial planning, and more

Additional Employment Information:

We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Conditions to hiring may include but are not necessarily limited to background checks and drug testing.