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Business Process Manager

Job Title
Business Process Manager
Job ID
27746806
Work Hybrid
Yes
Location
San Jose, CA,   Hybrid
Other Location
Description
Business Process Manager
10+ Month W2 Contract
San Jose, CA (Hybrid)


Benefits You’ll Love: 
  • NextDeavor offers health, vision and dental benefits for contract employees
  • Paid sick leave eligibility is contingent on state of residence
  • Optional 401k Plan (excludes employer match)
  • Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment (NextDeavor boasts an impressive conversion rate of approximately 70%)!
Here’s how you’ll make an impact on the team:
  • Support the documentation of end-to-end workflow for new or changing trial processes.
  • Support complex trial motions for latest products and services, supporting enterprise customers.
  • Use Jira, Confluence, SharePoint and other organizational tools to manage and prioritize trial requests.
  • Report bugs and work with development team to resolve.
  • Use data to track progress and assess opportunities for process improvement.
  • Triage issues and analyze to determine next steps.
  • Provide internal support to stakeholders.
  • Build strong relationships with business partners and stakeholders.
  • Evaluate risks and issues, while providing prompt communications and solution delivery.
  • Ensure process and policy compliance by internal stakeholders of all trial and testing environments.
Here’s what you’ll need to be successful in this role:
  • Bachelor's degree, or equivalent experience
  • 1-3 years of relevant professional experience, working with engineering and business stakeholders
  • Experience with Wiki and Jira, or equivalent
  • Strong business process analysis skills
  • Excellent written and verbal communication skills
  • Critical thinking skills to solve unique challenges
  • Solid documentation and organizational skills
  • Ability to think and execute in a fast-paced environment
  • Detailed oriented and thorough
  • A self-starter that thrives on asking thoughtful questions and connecting the dots
  • Relentless attention to detail with a central focus on internal and external customer experience
  • Ability to prioritize, multitask, and meet deadlines
Here’s what else might help you out:
  • Experience with product provisioning a plus
  • Knowledgeable about the subscription business model a plus
  • Capable interpretation of legal contracts, terms, and conditions a plus

Pay Range: 
​​​​​​$51.00 - ​$56.34/hour

Ready to make your mark? Take the leap and apply directly here: <https://j.brt.mv/jb.do?reqGK=27746806&refresh=true> – your application is in good hands.

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