This position is grant funded and subject to renewal.
POSITION SUMMARY
Provide administrative and communication support to the Planning Council for the Ryan White HIV/AIDS Program (RWHAP) Orlando Service Area (Brevard, Lake, Orange, Osceola, & Seminole).
KEY RESPONSIBILITIES & ESSENTIAL DUTIES OF POSITION
An individual must be able to perform each essential duty listed below at a satisfactory level:
- Provide administrative support for Planning Council offsite and onsite meetings, outreach, and activities.
- Support the meetings (scheduling meetings, update calendars, setup, attendance tracking, preparing materials, developing meeting minutes, breakdown, etc.) while ensuring compliance with established guidelines.
- Maintain copies of all Planning Council Support records.
- Conduct research, manage, and develop engaging content for Planning Council social media platforms while ensuring compliance with established guidelines.
- Develop and implement a social media strategy to boost online engagement across email, newsletters, texting, and the Planning Council website.
- Answer and coordinate inbound communications related to Planning Council Support.
- Manage, update, and maintain member database.
- Develop in-depth knowledge of Planning Council and Ryan White programs.
- Track inventory, event supplies, and equipment.
- Assist in preparing the annual Data Presentation, Priority Setting, and Resource Allocation Processes for the RWHAP Orlando Service Area.
- Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.
- Provide back-up support to Planning Council Support team.
- Contribute to overall organizational success by performing other duties and responsibilities as assigned.
JOB REQUIREMENTS
Job requirements include:
- High School diploma or equivalent required.
- One year of administrative experience preferred.
- Experience with social media management is required, while familiarity with website management is preferred.
- Previous experience with organizations focused on HIV/AIDS is preferred.
- Proficiency in Microsoft Office is required.
- Ability to record and transcribe accurate, clear, and concise meeting minutes.
- Customer service skills and experience required.
- Attention to detail and accuracy.
- Ability to multi-task and work in a fast-paced environment.
- Ability to work independently with minimal supervision.
- Excellent communication skills, both written and oral, with strong listening abilities.
- Presentation skills with the ability to effectively convey information to diverse audiences in a clear and engaging manner.
- Ability to utilize organizational skills effectively.
- Must have access to a private, secure, and stable high-speed internet connection.
- Must have access to a quiet, confidential workspace.
COMPETENCY REQUIREMENTSCommunications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.
PHYSICAL DEMANDSPhysical demands include:
- Constantly remaining in a stationary position, often sitting or standing for prolonged periods.
- Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.
- Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.
- Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.
- Constantly assessing the accuracy, neatness and thoroughness of the work assigned.
- Constantly viewing information on a computer screen.
- Frequently traveling to the office or offsite location.
- Frequently lifting and moving of items weighing up to approximately 30 pounds.
- Frequently bending, stooping, or kneeling.
WORKING CONDITIONSWorking conditions include:
- Hybrid inside working environment.
- Occasional working in outdoor environment with high or low temperatures.
- Frequent evenings and weekend hours.
- High level of long periods of concentration.
- Frequent interactions with internal and external customers.
- Reliable transportation required.
- Occasional travel to multiple locations in Brevard, Lake, Orange, Osceola, and Seminole Counties.
Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!
Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.
Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term & long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.
401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.
Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance. Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.
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