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Senior Technical Consultant - NG911

Job Title
Senior Technical Consultant - NG911
Job ID
Work Remote
Remote, United States, 
Other Location
Mission Critical Partners has an immediate opportunity for a Senior Technical Consultant to join our Next Generation 911 (NG-911) team! We are looking for a subject matter expert in the assessment, design, and implementation of NG911 solutions including telephony, broadband voice/data networks, radio, and mission-critical IP transport. In this role, you will work directly with our clients and project managers overseeing the implementation and transition of NG911 solutions. The role requires a professional committed to success by embracing and living our core values of Persistence, Integrity, Trust, Accountability, and Prudence.

Remote, USA – 50% travel
  • Be the technical subject matter expert for our clients; Conduct onsite surveys, assessments, and stakeholder interviews focusing on system improvements, cost reduction, and operational efficiency.
  • Plan and direct work activity, collaborating with project or program managers.
  • Negotiate contract agreements with third-party vendors on behalf of our clients to meet project requirements.
  • Conduct analysis, develop reports and presentations, and present findings and options to clients and potential clients.
  • Performs other related duties as assigned by management.
  • Apply extensive technical knowledge of NG911 systems and solutions in holding vendors accountable to the letter of the contracts they signed with our clients.
  • Demonstrated successful and documented work experience in the assessment, specification, consultation, design, and implementation of enterprise voice, data, Emergency Services IP-enabled network (ESInet), NG911, or 911 systems.
  • Demonstrable knowledge in at least three of the following: Voice over internet protocol (VoIP), session initiation protocol (SIP), systems integration, multi-protocol label switching (MPLS) networking, wireless communications, broadband solutions engineering, network security, next-generation 911 topology and design, private branch exchange (PBX) and interoperability.
  • Working knowledge of technical and operational standards that apply to the concept of NG911; this includes NENA i3, ATIS/ESIF, IETF, etc.  Should have significant practical experience in the application of technical standards to real-world features and functions
  • Working knowledge of GIS and Cyber Security as it pertains to NG911.
  • Working knowledge of federal, state, and local policies and regulatory activities related to 911 and emergency services.​​​​​​
  • Valid driver's license and the ability to drive to client locations. 
  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Experience with writing technical documents with the ability to translate technical concepts and processes into terms that are understood by leadership personnel.
  • Emergency Number Professional (ENP) certification
Mission Critical Partners, LLC

Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at

Mission Critical Partners (MCP) is an Equal Opportunity/Affirmative Action Employer. We provide fair and equal employment opportunities to all qualified applicants, regardless of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

United States citizens, Green Card holders and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b candidates at this time.

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