Howard University Hospital | Washington, DC

    Administrative Assistant, Sleep Center

    Job Title
    Administrative Assistant, Sleep Center
    Job ID
    Washington,  DC
    Other Location
    With over 150 years of caring for our community and each other in the Washington DC area, Howard University Hospital has a world-renowned reputation for high-quality, patient-centric care. Howard University Hospital is the nation’s only teaching hospital located on the campus of a Historically Black University and has created a superior learning environment, with groundbreaking research and positive patient outcomes.
    Howard University Hospital seeks to hire an Administrative Assistant who will embrace our reach and historic tradition of excellence. If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference. 

    The Administrative Assistant: 
    • Facilitate patient workflow operations through patient scheduling for clinic and sleep lab, confirming insurance prior authorization, and initiating patient registration daily
    • Performs general office duties such as establishing and maintaining official documents and records in appropriate files; ordering supplies; sorting and distributing mail, including faxes and emails.
    • Answers electronic communications and phone calls, directing calls to appropriate parties, or takes messages.
    • Conducts research, compiles data, and prepares correspondence/documents for consideration.
    • Greets and screens visitors and assist and answers routine questions during clinic.
    • Reviews a variety of materials, including reports memos, and letters for content and recommends changes were appropriate.
    • Responds promptly and appropriately to questions/concerns/complaints and attempts immediate resolution.
    • Assumes other duties and responsibilities that are related and appropriate to the position and area.  The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.
    Minimum Requirements: 
    • Associate’s degree or two (2) years of college or business school
    • Two (4) years of related secretarial experience 
     Required Qualifications: Competencies
    • Identify minimum competencies required to perform the job, including knowledge, skills, abilities, and other characteristics required of an employee to successfully perform the functions and duties of a job.
    • Knowledge of the office policies, procedures, activities associated with the department/designated work area
    • Excellent customer service and problem resolution skills; ability to use tact and courtesy when speaking with visitors, department staff, and/or management.
    • Working knowledge of computer applications (e.g. Microsoft Office, Adobe Acrobat, etc).
    • Familiar with working with confidential information
    • Ability to work independently and complete multiple tasks in a timely manner
    • Ability to use office equipment (fax, computer, photocopier, etc).
    • Ability to create and distribute routine reports
    • Effective oral and written communication skills
    • Attention to detail; capable of completing multiple tasks in a timely manner

    At Howard University Hospital our job is to care for you. We do this by offering:

    • Work-life balance
    • Recognition and rewards for professional expertise
    • Competitive, comprehensive benefit plans offered (including health, disability, vacation, sick leave, and 403B retirement plan)

    COVID-19 Vaccination 

    Howard University Hospital requires all external applicants to be fully vaccinated for COVID-19 before commencing employment.  External Applicants may be required to furnish proof of vaccination and, if offered, may elect to be vaccinated at a designated Howard University Hospital location. 


    Required Skills

    Associate’s degree or two (2) years of college or business school
    Two (4) years of related secretarial experience

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