Job Training, Employment Skills, and Digital Literacy Education - Rappahannock Goodwill

E-Commerce Media Clerk

Job Title
E-Commerce Media Clerk
Job ID
27679785
Location
Fredericksburg,  VA 22408
Other Location
Description
POSITION SUMMARY:
Rappahannock Goodwill Industries (RGI) is searching for an E-Commerce Media Clerk who will be responsible for all aspects of incoming accepted books and media. The Media Clerk will scan, post, and list utilizing the proper software and listing procedures. The Media Clerk will also be responsible for the purging, pulling, and shipping of books/media.
 
ESSENTIAL DUTIES:
  • Achieving all scanning and posting goals as outlined by management.  Goals will be revised as more store locations are added with scanners.
  • List all items accurately, comprehensively, with no typos or spelling errors.
  • Maintain all standards as it is written in the SOPM. Establish templates for common items to speed up the listing process.
  • Maintain shipping standards of one-day out from purchase
  • Achieve the average sale goals established by the E-Commerce Manager.
  • Follow all posting procedures to assign a listing # and proper storage placement to easily find for shipping. 
  • Ensure clean, organized work and storage areas.
  • Follow all Shop Goodwill audit standards to ensure compliance.
  • Communicate with customers via email and phone to address questions/concerns/issues about items he/she listed. Ensure customer satisfaction.
  • Follow all safety policies and procedures.
  • Perform all duties as assigned.
POSITION REQUIREMENTS:
 Education/Training:
  • High School Diploma or Equivalent
  • Knowledgeable of online programs such as Google, E-Bay, Amazon.com and Microsoft Office products.
  • Ability to type at least 40 words per minute
  • Familiar with operating a digital camera, to capture acceptable photos for online listings.
  • Knowledgeable of calculating figures and amounts through addition, subtraction, multiplication, division, percentages and average.

Physical Demands:
 
  • Ability to stand and move around for extended periods. Ability to climb, talk, hear, stoop, kneel, crouch, reach, handle, carry, push, pull, and lift objects up to 50 pounds.

Working Conditions:
  • Retail Store environment with variable work schedule.
WHAT WE OFFER:
In addition to pay and benefits, you will receive valuable training and experience. Best of all, when you come to work, you’ll know that your efforts make a meaningful difference in countless lives and communities. Join the Goodwill team and you will find more than a job…You will find a career with a cause!
To learn more about our company and team, please visit our website: www.fredgoodwill.org
Rappahannock Goodwill Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
At Rappahannock Goodwill Industries, we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our team and the communities we serve. We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.
 
Pay Range
$16.00   None to $16.00   None

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